#Qualitative social work journal how to#

The number of new digital services has been rapidly growing in the health care setting in recent years. Our findings from a forerunner country of digitalization can be useful for countries that are beginning their service digitalization or further developing their digital services. Follow-ups to the implementation process should be performed to guarantee sustainability of the service. Organizations should conduct a competence assessment before training in order to ensure proper alignment. It is important to pay more attention to comprehensive and continuing communication.

Moreover, (14) the service should support professionals’ work tasks.Ĭonclusions: We introduce 14 practices for organizations and service providers on how to ensure sustainable implementation of new digital services and the smooth integration into routine work. An opportunity (13) to give feedback on the service should also be offered. The service (11) should be easy to use, and (12) usage monitoring should happen. The impact of the implementation on the professionals’ work should be evaluated. The training should be (9) targeted individually according to skills and work tasks, and (10) it should be diverse. The professionals should also have (7) enough time to become familiar with the service, and they should have (8) enough know-how about the service. To enact the new service into professionals’ routine work, it is important that (6) the organization take a supportive approach by providing support from several easy and efficient sources. The best way to engage the professionals with the service is (4) to give them opportunities to influence and (5) to make sure that they have a positive attitude toward the service. (3) A justification for the service being implemented should also be given. To get professionals to understand and make sense of the new service, (1) the communication related to the implementation should be comprehensive and continuous and (2) the implementation process should be consistent. Results: Our results suggested 14 practices that should be considered when implementing new digital services into routine work. The resulting categories were organized under the components of normalization process theory. Data were analyzed using qualitative content analysis. Methods: A qualitative approach was used, in which 8 focus group interviews were conducted with 30 health and social care professionals from 4 different health centers in Finland. Objective: The aim of this study is to examine health and social care professionals’ experiences of digital service implementations and to identify factors that support successful implementations and should be considered in the future to ensure that the services are integrated into professionals’ routine work. To ensure successful implementations, it is important to understand the multiprofessional perspective, especially because implementations are likely to increase even more.

Professionals who are using the services are key influencers in the success of implementations. JMIR Bioinformatics and Biotechnology 16 articlesįinnish Institution for Health and WelfareĮmail: Although the COVID-19 pandemic has significantly boosted the implementation of digital services worldwide, it has become increasingly important to understand how these solutions are integrated into professionals’ routine work.JMIR Biomedical Engineering 59 articles.JMIR Perioperative Medicine 65 articles.Journal of Participatory Medicine 69 articles.JMIR Rehabilitation and Assistive Technologies 168 articles.JMIR Pediatrics and Parenting 224 articles.Interactive Journal of Medical Research 244 articles.JMIR Public Health and Surveillance 940 articles.Journal of Medical Internet Research 6775 articles.

#Qualitative social work journal how to#